The urban freight sector provides an essential service by delivering goods required by shops, companies, and households at a specific place and time. However, the growth of e-commerce and the dawn of on-demand logistics (ODL) have raised citizens’ expectations of logistics systems, further stressing them, and increasing their operational and environmental costs.
The paper provides an extensive literature review of ODL solutions by focusing on their enablers and barriers. Moreover, it analyses the role of external factors in influencing ODL. Finally, it provides suggestions for policy prioritisation, according to the aforementioned external factors.
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