In addition to kicking off the activities of the Porto Community of Practice, the goal of the workshop was to understand the pre-developed value cases to transform SONAE’s last-mile deliveries towards more environmentally-sound business models. It should be noted that SONAE is a multinational business group, working in several sectors, including retail and the management of shopping centers.
Among the attendees were representatives from 5 different SONAE departments, namely Transports, e-commerce, food delivery, energy, innovation and 7 external entities, including public administration, Research and Development, Logistics, Energy, and Mobility stakeholders. Further, the external participants to the workshop were divided into 6 different groups, considering their roles and interests, as listed above. These roles were essential to define the value proposition of transforming last-mile distribution models according to predefined set of interests endowing the workshops with a more dynamic, interactive and productive setting.
Four potential future scenarios to make SONAE’s logistics more effective and sustainable were presented. These scenarios are the result of diverse combinations of logistics measures.
Participants were asked to provide their input for identifying opportunities, threats, strengths and weaknesses of these different logistic’s measures combinations to compile feedback and validate the different scenarios and different stakeholders’ interests. Participants were then asked to assess the different scenarios, considering two criteria:
All in all, this was a dynamic and well-participated workshop which made clear that the scenarios that had been pre-defined by SONAE are of great value and have considerable potential to improve the company’s delivery services, contributing to a seamless service with all the stakeholders in the value chain.
The workshop results indicate that the Porto Living Lab presents all the needed conditions to test, evaluate, optimise and deploy the selected scenarios that were discussed during the first phase of the LEAD project.
The workshop’s conclusions will directly contribute to LEAD’s Work Package 1: Adaptive City Logistics Framework and LEAD Value Cases. During the last months of 2020 and early weeks of 2021, LEAD is establishing Communities of Practice in each of its Living Labs, and similar workshops are being organised.